Frequently Asked Questions
📦 SHIPPING
What Shipping Methods Are Available?
6Thoo sellers use trusted carriers such as USPS, UPS, FedEx, DHL, and other reliable shipping providers.
Standard Shipping: 5–10 business days (domestic).
Expedited Shipping: 2–5 business days (domestic).
International Shipping: 7–21 business days, depending on the destination and customs clearance.
Do You Ship Internationally?
Yes. Many sellers on 6Thoo offer international shipping. Availability, delivery times, and shipping costs will vary depending on the seller and the destination country. Please review the product page for international options before purchasing.
How Long Will It Take To Get My Package?
Domestic Orders (USA): typically 3–7 business days after processing.
International Orders: usually 7–21 business days, depending on the destination and customs delays.
Processing Time: sellers are required to ship orders within 3 business days after payment confirmation.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also log in to your 6Thoo account and check the order status under My Orders.
💳 PAYMENT
What Payment Methods Are Accepted?
6Thoo accepts a variety of secure payment methods, including:
Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
PayPal
Apple Pay / Google Pay
Other local payment options may be available depending on the seller and your region.
Is Buying On-Line Safe?
Yes. 6Thoo uses SSL encryption and trusted payment gateways to ensure your personal and payment information is fully protected. We never share or sell your data to third parties.
🛒 Order & Retunrs
How do I place an Order?
Browse the marketplace and select the product you wish to buy.
Add the item to your cart and proceed to checkout.
Choose your payment method and confirm your order.
You will receive an order confirmation email immediately after purchase.
How Can I Cancel Or Change My Order?
Orders can only be canceled or modified before the seller ships the package.
To request changes, please contact 6Thoo Support or the seller directly through your account.
Do I need an account to place an order?
No. You can check out as a guest. However, creating a 6Thoo account allows you to track your orders, save your details for faster checkout, and access exclusive promotions.
How Do I Track My Order?
Once your order is shipped, you will receive a valid tracking number to monitor your delivery.
Tracking information will also be available directly in your 6Thoo customer account.
How Can I Return a Product?
Each seller on 6Thoo has their own return policy, which is clearly stated on the product page.
In general, items must be returned in their original condition within 14–30 days (depending on the seller’s policy).
Refunds are processed after the seller confirms receipt of the returned item.